Terms and conditions

Seller description: 

Airpro is brand of IT Global Sarl, registered in France under registration number 79356440200048, situated at 134 Rue des Templiers 59000 Lille, France. Airpro Masks are sold through its e-commerce website https://www.airpro-mask.com

Subscription and payment occurrence details:

For all orders, instant payment is occurred. No monthly subscription is offered currently. All orders should be paid in advance.

Delivery Information:

Airpro provides delivery worldwide through its delivery partners such as DHL, FEDEX, AMAZON..etc.

Refund and cancellation policy:

• All returns must include the following or it will be rejected and returned back to you at your cost:
• Product purchased from Airpro
• Original Condition, no physical damage (exclude damages sustained during transportation)
• All accessories, manuals, warranty registration card, etc.
• Original UPC/serial number intact on product and on retail package (Proof of Purchase)
• All return requests for refund or replacement can be submitted via our web Return Portal with valid return reason selected within thirty (15) calendar days from the invoice date and valid RMA numbers will be provided by Airpro.

Additional Return Requirements and Policy:
  1. All return or replacement request will be processed within 5 business days after returned item is received by Airpro.
  2. Shipment received with visible damages must be reported to us within Three (3) calendar days of the delivery date. In the event an item is sold without shipping charge, Airpro will refund the amount of sale.
  3. All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.
  4. Customer is responsible for return shipping expenses and restocking fee unless otherwise explicitly states on the product. Replacements will be shipped at our expense.
  5. Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to prevent product from physically damaged during return transportation or customer will be responsible for any loss and damages in return shipping. Any loss or damages during the return shipping due to insufficient shipping packaging may result the return to be rejected back to you or charges to be applied to your refund determined by Airpro.
  6. Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and standard returns policy, the purchase price will be credited to the credit card used for the original purchase.
  7. Refund will be issued after our warehouse receives, inspects, and processes your return. Airpro will refund back to your method of payment.
Restocking Fees and Return Shipping Labels:

Returns are subject to restocking fees and return shipping fees. For products that are eligible for return or replacement, the return shipping labels are free for returns or replacement of the same item within the applicable return policy period and return reasons. Airpro does NOT charge restocking fee and return shipping labels within return policy period for returns of damaged or defective products, wrong product was sent to you, or the product did not match what was shown on website. In the event a returned product which is not defective, not the original product that was sent to you, or the product does match what was shown on the Site after our inspection, the product will be returned to you at your cost and the return shipping cost initially covered by Airpro will instead be deducted from the refund amount along with any necessary restocking fee that may apply.

Product description:
Airpro Mask – Anti Bacteria H13 HEPA Filter Rechargeable Battery USB Air Purifier with KN95 Mask:

Features:

  1. High-grade and effective filter material
    99.9% FILTER PM 2.5: Uses H13 grade HEPA high-efficiency filter material, 99.9% filter PM2.5 in the air, effectively intercepts poisonous gas, dust particles, hair, pollen, chemicals, second-hand smoke, and other harmful substances.
  2. Powerful circulation and ventilation system, continuous air supply
    An axial flow fan runs at 1650 RPM so that the clean air passing through the filter element can be accelerated and permeated without stopping. Innovative honeycomb design increases air intake and reduces wind resistance. The spiral-widening air duct design makes air flow more smooth and efficient.
  3. Easy three gear adjustments to prevent mask stuffiness
    Mask includes three options of 2.35, 1.77, and 1.18 CFM. High-level 2.35 CFM is used for physical labor and sports. Mid-level 1.77 CFM and low-level 1.18 CFM is used for daily use. Masks by default has an automatic fresh air supply mode, that filters outside air through the H13 HEPA filter, and pushes out along the circular air duct, creating a continuous stream of fresh air in the mask. Resolves the problem of stuffiness in most masks while also sending clean air to the mouth anytime and anywhere.
  4. Designed for comfort and daily use
    The outer rim of the mask fits tightly but comfortably to the face and prevents any outside pollutant from entering. Adjustable nose clips on the mask also ensures users are comfortable wearing the mask.
  5. Compact and lightweight rechargeable air pump
    The air pump is rechargeable and can be worn on the arm, neck, or helmet. Air pump is also specifically designed be light and easy to carry for everyday usage.
  6. Long filter life, USB charging air pump
    The filter element can be used up to 500 hours; air pump can be charged through a USB port.
  7. Certified by the CE, Registered FDA Class I
    Airpro Respirator Masks have CE, Respirator Approval and has a 99.39% microbiology filter efficiency testing.
Airpro Mask- Anti Bacteria H13 HEPA Filter Rechargeable Battery USB Air Purifier with Washable Silicone Mask

Product Name: Wearable Air Purifier
Model: AP-100
CADR: 5m³/h
Color: Grey
Lituim Battery Capacity: 2100mA
Charging Input Current: 1000mA
Operating Temperature: -10℃-60℃
Filter System: H13 HEPA filter
Voltage: 5V/1A
Rated Power: 1.2W
Application: Personal
Package Size: 85155225mm
N.W/G.W: 252G/405G

Product features:

• Wearable and Portable
• Tri-gear airflow speed
• 4 levels power indicator: 1%-25%; 25%-50%; 50%-75%; 75%-100%
• Operating lasts about 12 hours once charged.
• High efficiency filtration PM2.5 ≥ 99.7%
• Anti-dust ; Anti-formaldehyde ; Antibacterial

Package list:

• Air Purification Host
• USB Charging Cable
• Airway
• Mask
• Mask Strap
• Arm Strap
• Arm Bandage
• User Manual

Airpro Mask spare parts HEPA filter:

Airpro mask HEPA filter needs to be replaced when the air volume is less than 70% or if it’s dirty.

The HEPA filter should be replaced after 500 hours of use. When installing the HEPA filter, the protruding tab must point upward, otherwise the HEPA filter will not fit

Replace the HEPA filter:

Power off, Open the cover, take out and replace the HEPA filter.